Simply fill out your claim form online and print it off for your vet to sign.
Need help? Call us on
0330 102 5740
(Mon- Fri 8-8, Sat 9-2)
We can only accept accurate and factually correct information to allow us to provide you with a price for the cover. This will ensure:
there are no complications or delays during the claims process
your policy is not cancelled due to misrepresentation leaving your pet uninsured and at risk
Please take reasonable care to answer all questions honestly and to the best of your knowledge. If you don't, your policy may be cancelled or treated as if it never existed or your claim rejected or not fully paid.
Cover can start today or any date in the next 30 days as long as your pet is at least 8 weeks old at that time. If any information has changed from the application date and before the policy start date you will need to let us know.
Make sure you give us a valid, current email address as we try to use electronic means to contact you whenever possible. Please advise us immediately if your contact details change.